Shipping & Returns

At Taylor’D Studio, all of our hair extensions are made to order to ensure the highest quality for each customer. Because of this, all sales are final, and we do not accept returns, exchanges, or refunds at this time. Please review your order carefully before purchasing, as once an order is placed, it cannot be modified or canceled.

Processing time for made-to-order items is approximately 10–14 business days before shipment. If an item is in stock, it will be processed and shipped sooner. Once your order has shipped, you will receive a tracking number via email. We are not responsible for any shipping delays caused by the carrier, customs processing, or incorrect addresses provided by the customer. Estimated shipping times are provided by the carrier and may vary depending on location.

As a locally owned small business in Canada, each order is personally handled with care to ensure you receive the highest-quality hair extensions. At this time, I am operating independently, which means processing times may vary slightly during periods of high demand. I appreciate your patience and support as I work to provide you with the best products possible.

Additionally, choosing the wrong color is not a valid reason for a return, exchange, or refund. I highly recommend reviewing our color guides or ordering a sample before making a final purchase. By placing an order, you acknowledge and agree to these terms. If you have any questions, please contact our customer support team before completing your purchase.